Housing Select Committee - Wednesday 4 September 2024, 7:00pm - Lewisham Council Webcasting
Housing Select Committee
Wednesday, 4th September 2024 at 7:00pm
Disclaimer:
The webcast is for public viewing and is not to be used nor relied upon in any respect for the purposes of being a true and accurate reflection of the meeting. Â Only the agreed Minutes of the Meeting shall be a true record.
Agenda item :
Start of webcast
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Natasha Burgess
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Billy Harding
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Dawn Atkinson
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Cllr Stephen Penfold
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Nidhi Patil
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Stephen Penfold
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Dawn Atkinson
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Cllr Stephen Penfold
Agenda item :
2 Declarations of interest
Agenda item :
3 Brockley PFI- Annual Review Report 2023-24
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Dawn Atkinson
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Natasha Burgess
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Cllr Natasha Burgess
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Cllr Natasha Burgess
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Cllr Stephen Penfold
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Cllr Suzannah Clarke
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Cllr Suzannah Clarke
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Cllr Suzannah Clarke
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Cllr Suzannah Clarke
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Cllr Suzannah Clarke
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Dawn Atkinson
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Cllr Ese Erheriene
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
Agenda item :
4 Building for Lewisham Programme Update
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Suzannah Clarke
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Cllr Suzannah Clarke
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Stephen Penfold
Agenda item :
5 Annual Statutory Housing Ombudsman Reports 2023-24
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- 05 Annual Statutory Housing Ombudsman Reports 2023-24 040924
- 05 Appendix A- Self-Assessment against the Complaint Handling Code 2024 040924
- 05 Appendix B- Self-Assessment Summary 040924
- 05 Appendix C- Annual Complaints Report Housing Services 2023-24 040924
- 05 Appendix D- Service Improvement Plan 040924
- 05 Appendix E- P49 Investigation Letter 040924
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Natasha Burgess
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Cllr Stephen Penfold
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Stephen Penfold
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Cllr Stephen Penfold
Agenda item :
6 Select Committee Work Programme
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Nidhi Patil
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Cllr Stephen Penfold
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Nidhi Patil
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Cllr Stephen Penfold
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Nidhi Patil
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Cllr Stephen Penfold
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Cllr Billy Harding
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Cllr Stephen Penfold
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Nidhi Patil
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Cllr Stephen Penfold
- 01 Minutes of the meeting held on 16 July 2024, opens in new tab
- 02 Declarations of Interest, opens in new tab
- 03 Brockley PFI- Annual Review Report 2023-24 040924, opens in new tab
- 03 Appendix 1- Monthly & Annual Key Performance data for 2023-24 040924, opens in new tab
- 03 Appendix 2- Pinnacle Customer Service Improvement Plan 2024.25 (Housing Management) 040924, opens in new tab
- 04 Building for Lewisham Programme Update 040924, opens in new tab
- 05 Annual Statutory Housing Ombudsman Reports 2023-24 040924, opens in new tab
- 05 Appendix A- Self-Assessment against the Complaint Handling Code 2024 040924, opens in new tab
- 05 Appendix B- Self-Assessment Summary 040924, opens in new tab
- 05 Appendix C- Annual Complaints Report Housing Services 2023-24 040924, opens in new tab
- 05 Appendix D- Service Improvement Plan 040924, opens in new tab
- 05 Appendix E- P49 Investigation Letter 040924, opens in new tab
- 06 Select Committee Work Programme Report 040924, opens in new tab
- 06 Appendix B- HSC Work Programme 040924, opens in new tab
- 06 Appendix E- Forward Plan of Key Decisions August 2024 040924, opens in new tab